Privacy

MarsDeco recognizes that the privacy of all users of its site must be protected under all circumstances and ensures that the personal information you provide is treated confidentially at all times. When you order goods via the Internet, you pass on personal data. The information thatMarsDeco receives about you is only used to properly handle your order and to optimize the site. We will not make your personal information available to other parties that are not directly connected to or part of our organization. We appreciate the trust you place in us, and we will do everything in our power to protect your personal information.

 

What information does MarsDeco need and how is this information used?


When you place an order, we need your name, e-mail address, delivery address and payment details to execute your order. A telephone number is asked to be able to check deliveries and to be able to contact you faster if necessary. In this way we can improve our service where necessary and maintain it at a high level. The e-mail address will never be used for other purposes.

Right to access and correct your data


As a consumer, you naturally have the right to view your data stored with us. Upon request, we will send you your details where you have the possibility to adjust them and have us correct or remove the account.

 

How does MarsDeco monitor customer data?


All customer data is protected against access, both physically and electronically.

 

What about 'cookies'?


Cookies are pieces of text that your browser 'remembers' and issues at the request of the web shop. Usually the browser saves that information on your hard disk. Because your browser, on request against the server says "I am a visitor with name 'nnn', the shop can remember which articles you have placed in your shopping list, and this for many different visitors at the same time.
In a cookie, an internet site could mention information such as your name, your zip code, etc. This is of course not desirable. That's why most sites just use a meaningless number like 35789125843258444569872774596613_852496322. This number does not contain any privacy sensitive data about you and is therefore only of interest to the internet site.

 

How does the MarsDeco shop use cookies?


To be able to order safely in the MarsDeco webshop, it is essential that you pay at least the z.g.n. Accept "Session Cookies". "Session Cookies" are kept as long as your browser is active. If you close your browser, the cookies also disappear from the memory of your browser and the situation is as if you never accepted cookies.

 

Changes in policy


When MarsDeco decides to change its policy in relation to privacy, this will be made known on this page. In this way you are always aware of what information we collect and how we use this information.

 

Complaints

 

We recommend that you first report complaints to us by emailing info@marsdeco.nl If this does not lead to a solution, then it is possible to register your dispute for mediation via Stichting Webwinkelkeur. From 15 February 2016, it is also possible for EU consumers to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr If your complaint is not dealt with elsewhere, you are free to deposit your complaint via the European Union platform.

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